Pathway
to Care

A clearer, faster route to the right support

Helping you navigate care decisions with confidence and speed.

Two men laughing together, one resting an arm around the other’s shoulders


The Solution

Introducing the Pathway to Care

A more direct route to the support you need.

Pathway to Care is My Home Care’s structured approach to getting individuals and families the right support – faster and without unnecessary delay.

We work with individuals, families and healthcare professionals to:

Carry out immediate care assessments, in hospital or at home
Develop a personalised care plan from day one
Begin care without delay, with staff ready to start
Protect your LTC entitlement through prompt assessment
Provide clear, honest guidance at every stage

Whatever your starting point, a GP referral, a hospital discharge or a decision made independently as a family, our Pathway to Care gives you a clear, managed route forward.

Two women laughing together over a notebook on a sofa


The Pathway Compared

No waiting
No uncertainty

Care that starts when you actually need it.

The standard LTC care journey

Your care starts after step 5

Usual waiting period for your Social Worker assessment is 6 weeks.

Your care services only start after Step 5.

With our Pathway to Care journey

Your care starts after step 1

Immediate assessment, in hospital or at home. A personalised care plan, created immediately.

No delay. Your care package starts at step 1 and LTC is backdated to your initial consultation with My Home Care.


Why families choose My Home Care

A summary of what sets us apart

Immediate care assessments – no waiting for social services
LTC backdated to initial assessment – you don’t lose funding
Free trial – two visits, no cost, no contract
Choose your own carers from our team
The same carers every day – consistency you can rely on
One of Jersey’s highest-paying care employers
All carers: minimum five years’ Jersey residency
Highest proportion of certified, qualified staff on the Island
No waiting list – staff ready to start immediately
Confidential drop-in office, conveniently near the hospital
Bridging the gap between the care system and the care you actually need is what Pathway to Care does.

Explore the Pathway to Care

Understanding the Care Process

The six-week Social Worker assessment, the wait for LTC funding, and how My Home Care helps in the meantime.

Read more

What Care Costs

The current LTC hourly rate, the average cost of care in Jersey and what your contribution looks like.

Read more

Try before you commit

A completely free, no-obligation introduction to My Home Care.

Read more

Our Team and Immediate Support

One of Jersey’s most qualified care teams, ready to begin care immediately. The same familiar face. Every day.

Read more

Pathway to Care Network

Government services, the regulator and local charities that support islanders with care needs, with contact details.

Read more


A clearer, faster route to the right support

Contact us today to start your home care journey.

Tel: +44 (0) 1534 863391
Email: info@myhomecare.je

Drop in any time for a completely private, confidential conversation. Our office is located conveniently near the hospital at George House, Clare Street, St Helier.

Map showing the My Home Care office on Clare Street, St Helier, close to the General Hospital and Parade Gardens